Follow the pain to design better customer and co-working experiences.
Unable to clearly articulate the value you add to everyday work experiences
Neglecting to prioritize problems causing you the most “nagging” pain and frustration
Investing too much time attending “training” that does not meet your L&D growth needs
The Design Xperiences approach to learning and development will enable you to be more intentional about each and every step you take. When you intentionally design everyday work experiences — how you execute your primary responsibilities, how you prepare for meetings, how you facilitate discussions — your work experiences start teaching you. You gain more clarity on how to help alleviate friction in your processes and deliver desired experiences to customers and co-workers.
Learn more about DesignXperiences
As a Learning Experience Designer with over 20 years of experience in secondary education, higher education, and business learning & development, I am not immune to getting in my own way. Several times a day, I have to make myself snap out of doing things in automatic pilot to avoid falling into the trap of creating obstacles to learning, despite having the best of intentions.
Regardless of the size of a business, to continually optimize processes, we have to be diligent to avoid building resources rooted in good intentions rather than clearly defined business processes intentionally designed to bring our mission and vision to life. If you are flying solo or just a small core team that is very hands-on and wearing many hats, in all the hecticness, you might find your mission and vision is getting lost in your processes.
You might think the answer is to hustle now and when you find the time, you'll do whatever it takes to work smarter. My experiences working in learning and development with different sizes of businesses has taught me that it is much easier to build an effective learning and development strategy deeply connected to mission and vision from the very start.
If you want to create a work environment where you and others thrive, it won't happen by accident. If you want to facilitate a specific experience for your customers and co-workers, it won't happen by accident. It will only happen when you take ownership of your processes and intentionally design desired experiences.
To get started designing your L&D strategy on purpose, let's talk!
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Avoid investing too much time and energy designing training rather than designing real life customer and co-working experiences.
Debra@DesignXperiences.com 
470-846-1992