Telling the story of what you and your business literally and figuratively stands for is not easy.

  • Customers, co-workers, and vendors are the characters in your story.
  • Their experiences (good or bad) tell your story.
  • If the experiences do not tell the story you want to tell, take a closer look at how you are designing experiences.

The DesignXperiences approach to continuous learning helps you to release the untapped potential of telling your story

As you define your learning & development strategy, your mission & vision provides the throughline that connects the many different storylines and subplots taking place as you work. A clearly defined strategy helps you communicate your story in everything you do.

A throughline:

  • Communicates the central theme or main idea that runs throughout a narrative
  • Connects all parts of the story
  • Provides coherence and direction

Without the structure provided by a consistent throughline the component parts often don’t tell a compelling story.

Guided Coaching Options

1

Blueprint your L&D strategy

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In DX Essentials, we’ll work together to help you more clearly communicate your value as well as your mission and vision. If you are a solopreneur building your business from the ground up or an intrapreneur seeking to be more influential at work, you’ll walk away with an intentional learning strategy for yourself and others.

What we do together
  • Document your evolving mission & vision story
  • Identify mission critical processes to help you more clearly articulate your value and what differentiates all you have to offer
  • Map each process to the desired customer experience
  • Visualize desired co-working experiences

2

Build core L&D resources

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In DX Core, we’ll work together to create L&D resources that help bring your mission and vision to life. You’ll walk away with a better understanding of why it’s essential that you take ownership of your work processes and the value you offer.

What we do together
  • Map processes (what you do and how you do it) to the desired impact
  • Conduct a learning needs analysis for yourself and others as applicable
  • Narrow your focus to a few practical learning and development strategies
  • Determine the best format and platform for publishing your professional branding content

3

Design desired customer and co-working experiences

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In DX Premium, based on your priorities, we partner in a series of working sessions to help you more intentionally design your everyday work experiences. You’ll walk away with a better understanding of why focusing on the details related to day-to-day customer and co-working interactions results in more memorable learning experiences for you and others.

What we do together
  • Design supportive 1:1 meetings
  • Design purposeful team meetings
  • Design engaging presentations
  • Design key moments in your learning & development journey

Intentionally designing better customer, co-working and learning experiences helps you tell a more compelling story.

  1. An org chart and role descriptions typically shows who does what, but it doesn’t tell the complete story about how things really get done.
  2. To help you tell the story of your mission and vision, you’ve likely started with the basics: documenting standard operating procedures (SOPs), but step-by-step procedures don’t communicate the “why” behind what you are doing.
  3. Communicating your mission and vision in everything you do demands much greater attention to detail. Designing experiences can help you avoid getting lost in your processes.

Before

You are skilled and thoughtful, but unsure how to clearly explain what makes your work different.

After

You are confident and consistent in how you articulate your value.

You are inconsistent in how you describe your unique skillset from one conversation to the next.

You are able to clearly explain how your skills help deliver desired experiences for customers and co-workers.

You are unable to define a fair market value for ALL that you have to offer.

You confidently communicate the value your unique skillset demands.

You are clear on what you do, less clear on what drives you to do it.

You are clear on how your mission & vision drives the way you show up in your day-to-day work.

You are busy meeting and presenting but unsure if what you’re saying truly reflects the depth of your purpose.

Your words are purpose driven which makes them easily tailored to address the unique concerns of different stakeholders.

You are carrying a vision that feels bigger than your talent and skills can support.

You are energized by where you want to learn and grow, instead of always second-guessing yourself.

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